FAQs
FINISHING
We have experience with more than 125 different materials, so the chances are very high that we can work with your material.
The most common, PA12, PA11 and TPU materials, are available as a standard. For more information about compatible materials or information about your specific material get in touch with our experts
Since DeepDye Coloring is an infiltrative process, it is not possible to dye grey parts in bright colors. While color matching possibilities for custom colors are limited, chances are high that we have the right color for you. Have a look at our standard color range for grey-base parts or get in touch with us discuss further color options.
Good to know: All colors can be found in our Infosheet Color Database
We have very informative videos that provide deeper insight into our technology and processes. You can find them all on our DyeMansion YouTube channel.
Or check out the information directly on our product pages:
Powershot C,
Powershot X,
Powershot Dual Performance,
Powerfuse S,
DM60
BENCHMARKING
This is very easy. Simply contact us via our contact form, choose your finish and we will assist you with everything.
Good to know: For further information and to ensure the best possible outcome of your benchmark, have a look at our TryMansion Guidelines
ON-DEMAND FINISHING
Get in touch with us for a pricing overview. We look forward to finding the right finish for your application or for those of your customers.
If you have any questions about our other services or our products, please use the contact form.
We have prepared an On-Demand Finishing Order Form with all the information needed. Please fill it out and choose your desired finish and color. Finally, send us your depowdered parts. We will take care of the rest.
Good to know: For further information and to ensure that your parts ready for us we have complied all relevant details for you in our On-Demand Finishing Guidelines
Ideally, the eyelet is positioned so that the weight of the part is transferred evenly while hanging. Depending on the weight and material, the eyelet must be sufficiently sized. In the case of flexible materials, we recommend stronger eyelets in order to be able to absorb the weight of the part.
For further information and to be sure to prepare the parts best we have complied all relevant details for you in our On-Demand Finishing Guidelines. If you have further questions with regards to the positioning, please use the contact form.
We cannot print your parts, but are proud to have a large global service provider network that can support you in printing and finishing your parts – from prototyping to high-volume production.Have a look and find your partner on our Partner Platform
The maximum size for
- PolyShot Cleaning & PolyShot Surfacing is approx. 300 mm x 300 mm x 300 mm (L x W x H). Larger parts are possible when switching to manual operation.
- VaporFuse Surfacing approx. 570 mm x 300 mm x 270 mm (L x W x H)
- DeeyDye Coloring approx. 390 mm x 360 mm (Ø x H)
For further information and to be sure your parts are compatible with our processes we have complied all relevant details for you in our On-Demand Finishing Guidelines
TECHNICAL SERVICE
No. The machine has to be installed by a DyeMansion technician or equivalent DyeMansion Qualified Partner, otherwise the warranty becomes void.
Schedule your installation of the machine now or find a partner nearby.
Ideally the machine is maintained every year to ensure longevity of your system for years after purchase and to ensure the warranty validity.
To ensure warranty we highly recommend the maintenance of the products by a DyeMansion technician or equivalent DyeMansion Qualified Partner.
BLACK DIAMOND FINISHING HUB
The Black Diamond Finishing Hub offers two finishes: PolyShot Surfacing combined with Black DeepDye Coloring (PSS+DDC) and VaporFuse Surfacing combined with Black DeepDye Coloring (VFS+DDC). PolyShot Surfacing (PSS) provides a semi-gloss, scratch-resistant finish, VaporFuse Surfacing (VFS) delivers an unprecedented smoothness similar to injection molded parts. Both processes are complemented by DeepDye Coloring (DDC), offering a deep, homogenous black that ensures high UV stability and scratch resistance.
By only offering black, we can offer faster delivery times and better prices as well as the option to streamline the process through our extensive Production Partner network in an efficient way. If you are looking for further finishing options or colors, you can contact our Production Partner network or our On-Demand Finishing Service directly.
The Black Diamond Finishing Hub currently processes parts made from PA11 and PA12. We might add additional materials in the future depending on market demands. If you are looking to finish additional materials, you can contact our On-Demand Finishing Service.
No, the Black Diamond Finishing Hub does not require a minimum order value. Our goal is to make industrial-quality finishing accessible to all businesses, regardless of their order size.
To use the vouchers for the Black Diamond Finishing Hub, simply enter the voucher code when placing your order. A “Partner Voucher” (available through our Sales Partners) can be used only once. Additional voucher codes issued by DyeMansion can also only be used once. You can only use one code per order.
To ensure streamlined and secure transactions, all services at the Black Diamond Finishing Hub are billed via invoice for business customers only.
Processing of parts through the Black Diamond Finishing Hub can in rare cases cause damage to the parts due to the partly automated processing. However, it is important to note that DyeMansion cannot compensate for any damages and is only liable for the amount owed within the Black Diamond Finishing Hub service. To ensure the quality of your parts, please follow the requirements as stated in the design guidelines (LINK). Additional factors such as part geometry, printing process, material properties and conditions can also influence the final part and quality of the surface finish. For any quality sensitive enquires, please order through our On-Demand Finishing Service
Due to the streamlined processes at the Black Diamond Finishing Hub, we are unable to accommodate custom finishing requirements directly through this service. For any custom finishing needs, we encourage you to contact our On-Demand Finishing Service or connect with one of our DyeMansion Production Partners.
The Black Diamond Finishing Hub adheres to high-quality standards to ensure the best black finishing on the market. DyeMansion is ISO 9001 certified and performed several tests for biocompatibility, color fastness, light & heat resistance, scratch resistance, and food contact application for various material & process configurations. For more information on the specific tests performed, please download the certification overview: https://dyemansion.com/download-center-link/?download=63428250215e8.
Technical support for preparing files or in-depth consulting on finishing options is not available through the Black Diamond Finishing Hub. For assistance in these areas, we recommend ordering through our On-Demand Finishing Service